Shipping Policy

Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

Orders are usually processed within 1-5 business days and delivered within 20-45 working days.
 
Orders are not shipped or delivered on weekends or public holidays.
 
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days for delivery. If there is a significant delay in shipping your order, we will contact you via email.

* The tracking will be updated after pick up by local express. Please wait patiently or contact us for help.


Shipping Notice
When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.
If you enter the wrong address, please contact us in a timely manner. We will contact logistics personnel to solve the problem. lifepo4store.com orders can only be shipped to the country where the order is placed.

If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

lifepo4store.com assumes no responsibility for delayed or rejected orders due to the following reasons:

1. Shipping time might be delayed for 2-3 days for transportation to remote regions.
2. Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.
3. Delay due to force majeure. “Force majeure” means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
4. Aviation contraband, mobile phones, electronic products, fragile products, and other products that are not available for air freight service due to aviation security regulations.
5. Shipments that are confiscated or disposed of due to a violation of transportation regulations.
6. Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.
7. The consignee address is a school, unit, or residential community where the courier has no access.

Order And Logistics Tracking Notification
After the order is shipped, you will receive a notification email.

Tracking Your Order
Please track your order on your order page, click on the tracking number to check the shipping status of your package.

lifepo4store.com values your privacy and will keep all information confidential. We will never sell or use your information for any other purpose than to deliver your order.

If you have any further questions, please contact us.
Email: info@ttwen.com